Contact Us
EMAIL US
You can email us here. We respond to emails 09:00 - 17:00 GMT/BST, Monday to Friday.
We aim to reply to emails as soon as possible; at busier times we aim to reply within a maximum of 1-3 business days.
We currently offer customer service in English and German. You can email us in any language, and we will reply in English.
LIVE CHAT
You can contact us by live chat here 10:00 - 13:00 GMT/BST, Monday to Friday.
Outside of these hours, you can use our live chat to search for help centre articles, and you can email us here. We respond to emails 09:00 - 17:00 GMT/BST, Monday to Friday, within a maximum of 1-3 business days.
We currently offer customer service in English and German, but you can use the live chat or send an email in any other language, too, because messages can be automatically translated.
PHONE
Our phone number is +44 (0)1924 938080*. You can contact us by phone 10:00 - 13:00 GMT/BST, Monday to Friday.
Outside of these hours, you can use our live chat to search for help centre articles, and you can email us here. We respond to emails 09:00 - 17:00 GMT/BST, Monday to Friday, within a maximum of 1-3 business days.
We currently offer telephone customer service in English and German, but you can use the live chat or send an email in any other language, too, because messages can be automatically translated.
*(Local charges apply.)
In-Store Services
Please visit Our Stores for location specific contact details or to book an appointment for personal shopping, styling advice or Build Your Own Belstaff.
Press Office
For press enquiries and events please email us at pressteam@belstaff.com.
Quick and easy delivery without any additional customs charges or taxes
Easy complimentary returns from your local drop-off point *exclusions apply.
A selection of payment methods, tailored to your location.
Monday to Friday, 10am to 4pm (UK time).
