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Frequently Asked Questions


What is a pre-order?+

Pre-order items are selected items from our new season collection that are available for order up to six weeks prior to despatch from our UK Distribution Centre. Pre-order items will have an estimated despatch date shown on the product details page. Once pre-order items are added to ‘your basket,’ they will also be marked at checkout with estimated despatch date. Pre-order items will be authorised for payment at the time they are ordered. Full payment will be charged upon despatch.
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Is shopping online with Belstaff secure?+

Yes. Our site features state-of-the-art security systems to encrypt your payment details, making it virtually impossible for them to be read over the Internet. For full details, see our Privacy Policy.
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How do I know what size to order?+

To check which size to order please refer to our size charts. Detailed product information is listed on each product page and can assist in giving a sense of fit.
If you are still unsure which size to order please contact customer services for guidance.
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Where does Belstaff deliver?+

We currently deliver to over 30 countries and are adding new destinations regularly. To see where we deliver to please view our Shipping destinations and Delivery Times table.
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