Privacy & Security
Welcome to the Belstaff websites ("Site"), edited and published by Belstaff Group SA (“Belstaff”), a company having offices at Via Passeggiata 4, 6883 Novazzano, Switzerland, registered on the Commercial Register of the Canton of Ticino No. CH 501.3.015.613-9 and belonging to Labelux Group GmbH (“Labelux”).
Belstaff respects your privacy and understands the importance of protecting your personally identifiable information.
We explain below the way in which we collect, use, share or communicate your information and personal data. By using the Sites, you consent to the use (including transfer) of such information as described below.
What information we collect, and how we collect it
When you visit the Site, our web servers automatically collect certain data that your web browser sends whenever you visit any website, such as your originating IP (Internet Protocol) address, information relating to which pages have been viewed, date and time of your visit (for example, using cookies as described further below).
When you use the Site, we collect information voluntarily submitted by you (for example, via the preference centre as described further below) such as your email address and any other contact details submitted by you and any optional services selected by you (for example, whether you have chosen to receive emails about certain topics of interest to you). If you contact us (either by email or via the contact centre), we may keep a record of that correspondence.
The Site is intended for general audiences and is not targeted to or intended for use by children who are under age (“Minors”). Belstaff does not intentionally collect information and personal data from Minors. Should Belstaff become aware that a Minor has submitted information and personal data through the Site, Belstaff will remove such information from its files. Belstaff is in no way liable with regard to any information and personal data provided by Minors.
How we use your information and personal data
The ways in which we use your information and personal data will vary depending on the kind of information you provide and the purpose for which you have provided it. This section sets out the different ways we may use your information and personal data.
- We may use anonymous information; link your IP address, to compile statistics, to assess the usage of the Site and to customize the Site's content, layout and services. This will allow us to improve the Site and the services provided through it.
- We may integrate your personal data from our various databases to form a single view to allow us to have an effective and efficient communication with you.
- We may provide your private information to any third party that administers any facility, service or promotion operated via the Site on our behalf to enable such third party to administer that facility, service or promotion properly.
- We may contact you to ask if you would like to complete a survey or answer some market research questions including in relation to (i) the services and/or products available on the Site and (ii) the way in which you use the Site.
How we do not use your information and personal data
Other use of your information and personal data
Your information and personal data may be shared with, and made available to joint use by duly authorized Belstaff personnel, its subsidiaries and affiliated companies worldwide, its Customers Relations management agencies and occasionally to third parties that collect, manage, analyze or maintain data on Belstaff behalf.
Some of Belstaff subsidiaries, affiliates or some of Belstaff partners are located outside Switzerland or the European Economic Area ("EEA") and consequently you accept that your information and personal data may be either imported to Switzerland or transferred abroad. Belstaff will use its best endeavours to ensure that your information and personal data are kept secure at all times and that such persons/companies are subject to confidentiality agreements and to the strict respect of your privacy in accordance with applicable legislation. . Furthermore Belstaff informs you that all security and privacy measures have been put in place in order to ensure an adequate level of data protection irrespective of the geographical location of each company or partner that will be the receipt of your information or personal data.
Your information and personal data are processed by electronic and non-electronic equipment in order to protect the confidentiality of the same. Belstaff protects, controls and processes your information and personal data with appropriate security measures and procedures, also in relation to knowledge acquired from technological advancement, in order to protect the security and privacy of your information and personal data and to reduce the risks of destruction, loss, unauthorized processing, access or processing which is inconsistent with the above mentioned purposes, to a minimum.
We cannot guarantee the security of any private information provided to us in an email or in online form while it is being transmitted to us, as the internet is a potentially non-secure method of information transfer. Any such transmission is at your own risk.
We do not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur while using interactive features of the Site.
As best practice, we also strongly recommend that you regularly run an anti-virus programme on all material downloaded from the internet.
When you subscribe to e-newsletters through the Site you agree that we may use your information for the following purposes:
- We will use it to send you online and/or email communications or text communications (for example, communications enabled via the Site between us and users of mobile telephones or other portable devices.
- We may use it to operate the features of the Site and to allow you, when you choose to do so, to participate in features available only to registered users or interactive features of the Site.
- We may use the information that you provide to maintain appropriate databases and otherwise to operate and facilitate such programmes, networks and communications.
The Belstaff websites (www.belstaff.com, www.belstaff.co.uk, www.belstaff.de, www.belstaff.eu, www.belstaffgroup.com, www.belstaffgroup.co.uk, www.belstaffgroup.eu and www.belstaffgroup.de) are operated by eCommera on Belstaff’s behalf, as per list set forth below. As well as the general uses listed above, by using the Site or by signing up to e-newsletters on the Preference Centre, you agree that we may use your information for the following purposes:
- For the purposes of fulfilling orders you make on the shop website and sending you email communications in connection with those orders.
- To respond to any queries you make about the items on the Belstaff website.
Purchases from the Belstaff websites are governed by the sites terms and conditions.
When we are required to disclose information
We shall disclose your information and personal data if we are required to do so by law, regulation, court order or any competent governmental, statutory or public authority or to protect our rights and property or the rights and property of any other Belstaff organisation, of our licensors or of the public. We may also cooperate with a law enforcement agency in any official investigation, and we may disclose your private information to that agency in doing so.
Cookies are used for a variety of purposes, including providing personalised web pages and recognising your choice of language. Cookies do not cause harm to your computer, but, if you wish to stop your computer accepting cookies, go to the help section of your internet browser (for example, Internet Explorer or Firefox) where you will find information on how to do this.
Whenever you voluntarily post information about you in public areas of the Site, you should be aware that such information can be accessed by the public and may in turn be used by others to send you unsolicited communications. Please exercise discretion in deciding what information you provide.
The following are the third parties operating the Site on behalf of Belstaff and managing your personal information and data in order to provide you with the requested service:
eCommera Ltd - http://www.ecommera.com
Promotional Logistics Ltd - http://www.prolog.co.uk
Emailvision - http://www.emailvision.co.uk
Access and Change
You may correct or change your personal details, e-newsletter preferences (for example, to subscribe or unsubscribe to e-newsletters) via the Preference Centre by following the relevant link in any e-newsletter.
If you unsubscribe from e-newsletters, you will no longer receive e-newsletters. Please allow up to 48 hours for this change to take effect.
How to contact us